Protecting your privacy is important for the Regional Centre of Excellence for Creative Industries. As part of our obligation to protect your privacy, we have implemented this privacy policy that explains our practices regarding this issue. We may change this insurance policy from time to time to better defend your interests. You can be sure that this meets all the legal requirements of privacy, information and electronic documents protection.

This policy guides the manner in which we handle your personal information. If you have questions or concerns about privacy, please do not hesitate to contact us.

Every time you give us personal information, in writing or by telephone or online, you will be protected by this privacy policy. If you disagree with it, please contact us.

 What is Private Information?

This information is that which concerns you as an individual. The examples include your name, postal or email addresses, telephone number. This policy describes types of private information we collect, how we collect them, why and for what we use it.

The information that is not easily identifiable is the information that cannot be associated with a person or which cannot be detected in a person. This type of information includes: aggregated anonymous information, information on your visits that are unrelated to you, operating systems, etc. The private information can be collected from the systems by external people if you take no measures to protect the system. It is our policy not to associate this information with clients, even if we check the technical information to ensure that our website is able to help our clients.

When you interact with our website, we may use a browser function, also known as “cookie”, to verify the information that cannot be identified in our visitors and to check their traffic. A “Cookie” is nothing but a file. When you visit our page for the first time, the manager of the website may implement a program that creates a small computer file stored on your computer’s hard-drive. We ensure that the minimum of required information is placed in the cookie, only so we can recognize those visitors who return to our website. It does not contain personal data that could help us identify you as an individual. In the next visits, the server communicates with your computer, reads a cookie, recognizes and confirms that you are a former visitor.

Most browsers allow you to delete these cookies. You should consult your ISP for information on how to delete these cookies.

Disclosure of personal information

We shall not disclose your personal information unless the law requires us to. We must offer you this personal information as a response in case of legal issues or any other perfectly legal investigation, or as required by law. We use your personal information for internal purposes only. We do not sell, rent or trade your confidential information. We may transfer information to a third party that requires such confidential information to provide services in the name of the Regional Centre of Excellence for Creative Industries.

Any providers of such services are contractually obliged to maintain the privacy of the transferred personal information and are not allowed to use it for any other purpose. Your consent for us to use your confidential information may be withdrawn at any time if you use the “Contact” section. We will obtain your consent before using your personal information for any purpose other than the ones mentioned above. Once this information is no longer required for the previously mentioned purposes, it will be deleted.

Security and safety

We know how important privacy is for you. That’s why we protect and assure your personal information. Our security policies govern the protection of information upon information systems, the manner in which we protect your website from premeditated attacks, how we handle the information that is no longer necessary. We examine and form our employees carefully to ensure that they will handle your situation and privacy very well and we also restrict the access to your personal information only to those people who actually need it. We do our best to keep our servers in a secure place and protect our information technology infrastructure from abuse. Security over the Internet is an increasingly growing issue, so we hire experts to keep up with the latest news. If you receive any electronic notice saying that it comes from a Regional Centre of Excellence for Creative Industries member, please contact us. The Spam, improper use and pirating of domain names and email addresses is an issue that continues to grow, so we appreciate if we find out about incidents that we can investigate and thus offer you the best service.

Accessing your private information

You have the right to access, verify and correct the private information we collect about you. To keep your information up-to-date, you can correct the inaccuracies and make changes by contacting us using the “Contact” section.

We have tried to anticipate and fulfill your expectations regarding the handling of your personal information and privacy of your online experience with us. If you have any questions or problems, please contact us:

• You have any questions or concerns about solving the issues with your personal information;
• You want top to update or access your personal information;
• You wish to withdraw your consent to the collection and use of your personal information.